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  • Shopping Cart

  • PARTS
  • ACCESSORIES
  • OUTDOORS
  • MANUALS
  • MERCHANDISE

Customer Service Specialist

We are seeking experienced Customer Service Specialist to respond to inbound phone calls, easy troubleshooting, chat/email/text support, customer resolution, and more in our Garland TX location. You will be assisting our Kandi electric car owners.

Responsibilities:

  • Respond to inbound calls for technical support
  • Coordinate between Kandi electric car owners and dealership or service center
  • Answer inquiries while maintaining and updating the customer database
  • Follow up the cases from Kandi electric car owners
  • Ensure Kandi electric car owners are satisfied with our solutions

Qualifications:

  • High School Diploma or equivalent
  • 6 months Customer Service experience (in person or over the phone)
  • Pleasant and professional telephone etiquette
  • Problem solving skills
  • PC literate and basic typing skills (at least 35 wpm)
  • Regular and punctual attendance is a must

Preferred Personal Characteristics

  • Strong work ethic
  • Ability to consistently following through
  • Self-motivated and ability to work effectively without constant supervision
  • Team-oriented and ability to work collaboratively

Working Conditions, Mental and Physical Demands

  • Must be able to communicate with coworkers and customers daily by phone or email
  • Must be able to sit for extended periods of time
  • Must be able to write and read written email correspondences
  • Pre-employment background screening will be conducted.

Kandi
Bennche
Copyright © 2022 SC Autosports, LLC. All rights reserved.
Privacy Policy | Terms and Conditions | Return Policy | Career
972-271-0888 | [email protected] | 8050 Forest Lane, Dallas, TX 75243
Sportsman Country  LLC, AllTerrain Vehicles, Garland, TX
Copyright © 2022 SC Autosports, LLC. All rights reserved.
Privacy Policy | Terms and Conditions | Return Policy | Career
972-271-0888 | [email protected] | 8050 Forest Lane, Dallas, TX 75243